How to Fix Hulu Not Working on Samsung Smart TV [9 Ways] (2024)

Are you unable to use the Hulu app on your Samsung smart TV? If so, you are not alone, as many users have reported the issue on different social websites and are looking for ways to fix Hulu not working on Samsung smart TV.

Hulu is a popular subscription streaming service owned by The Walt Disney Company. It has a variety of shows, movies, and other media content available. While the app is compatible with most Samsung TV models, some users have faced problems where the app is not working or opening for them.

Today, you will see some of the best methods to fix it that have been tried and tested by us and some users who previously faced the same problem.

Although there are several reasons why the app is not working for you, whether it’s due to internet issues, outdated software, data corruption, internet connectivity, or others, you can easily fix the issues by following the simple ways mentioned in this guide.

Read on to check them out and let us know which one works best for you.

Check Your Internet

The first thing you need to do is check your internet connection, as Hulu requires at least 3 to 5 Mbps of speed for HD streaming, 8 to 10 Mbps for live streaming, and 16 to 20 Mbps for 4K content.

If your internet speed is slow relative to the content you are streaming, then the Hulu app may not work on your Samsung TV.

Check Your Device and its Compatibility

Another possible reason why the Hulu app is not working is that your Samsung TV may not be compatible with it. Samsung Smart TV models manufactured after 2016 have Tizen OS, and they are compatible with the Hulu app.

On the other hand, only a few models of 2013-2015’s Samsung TV support the classic Hulu app. For those unfamiliar, the classic Hulu app does not support live streaming or some premium OTT contests. The classic version also doesn’t have some features like profiles, My Stuff, and other settings. Coming to the earlier 2013 Samsung TV models, they don’t support Hulu at all.

Power Cycle Your TV

You can also try power cycling your Samsung TV, as it can fix the issue. Here’s how you can do it:

Step 1: Firstly, turn off the TV and unplug the cord from the socket.

Step 2: Tap the Power button on the TV for around 50-60 seconds.

Step 3: Next, plug the power cord into the wall socket, and then turn on the TV.

Clear Hulu App Cache

Caches are used to store temporary files, but they may prevent the app from working. Clearing the cache helps remove the temporary files and data from the app and can help you fix the issue. Here’s how you can clear the cache on Hulu.

Step 1: Press the Home button on the remote control.

Step 2: Go to Settings > App.

Step 3: Look for Hulu and tap on it.

Step 4: Click on Storage, then select Clear Cache.

Once done, reopen the application and check whether the error persists.

Update Hulu App

If clearing the cache does not work, then you can try updating the Hulu app, as there might be an update available that comes with a fix for the problem you are having. We have a dedicated guide on how you can update the app on your Samsung TV on both newer and older models.

Reinstall Hulu App

If even updating the app does not fix the problem, then you can try reinstalling the Hulu app, as the app data might get corrupted, preventing the app from working properly. Here’s how you can reinstall the Hulu app on your Samsung TV.

Step 1: Press the Home button on the remote control.

Step 2: Go to Apps and choose Hulu.

Step 3: From the menu, select Delete to confirm it.

Step 4: Once deleted, restart the TV.

Step 5: Next, tap the Home button and go to Apps.

Step 6: Search for Hulu and install it.

Update Your Samsung TV

If your TV’s firmware is outdated, it might also be the reason why you are not able to use the TV and its apps, including Hulu, properly. Hence, it would be best if you tried updating the TV, as the issue might be fixed by the brand itself in the latest version.

We have a dedicated guide on how you can update Samsung TV’s software.

Factory Reset Your Samsung TV

If the above method does not work, then you need to factory reset your Samsung TV. Factory resetting the device erases all the data, including settings and app data, which might fix the problem you are having with the Hulu streaming app.

Follow our dedicated article to reset the Samsung smart TV.

Contact Samsung and Hulu Support

If none of the methods work, then you need to contact Samsung support and also Hulu support, as it’s a problem that needs professional help.

You need to contact Hulu support if it’s the only one that’s not working on your Samsung TV, but other apps are working fine. On the other hand, if you are not able to use more than one app or are facing other problems with your TV, try contacting Samsung support for help.

Frequently Asked Questions

That’s all about fixing Hulu not working on a Samsung smart TV. Before moving on to the actual fixes listed above, cross-verify whether you have an active Hulu subscription, as it’s important to watch content on the platform.

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